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Food panda has to be the worst attempt at a food delivery service. It will never work in Thailand, never has. The food is always late and to be honest cold food just sucks. I have noticed other people online who have had the same issue with food panda deliveries always taking forever. The discounts are really not that great. The places where people are willing to order from food panda, they do not even have service there yet! All in all compared to their competitors on the Bangkok food delivery scene, food panda is a bust. They do not seem to have the communication needed between themselves and the restaurants, which should be a priority if deliveries are excessively late and discounts are not being given even when advertised on the site.
On their facebook page foodpanda guarantees convenience and "happiness" to all of their customers in Thailand. However, their facebook page shows that their service and communication with participating restaurants just suck. There is even a complaint about a driver trying to pocket change and trick the customer! The only way it could get any worse is if they did not relay the orders to the restaurants at all.
If they actually delivered on what they promised then foodpanda might be a little more successful. They claim to bring you the best food delivery service in Thailand, which they do not, especially compared to the local venues. They also claim to have stable partnerships with restaurants in Thailand, but it is quite obvious that they have an even worse communication issue with the participating vendors than they do with the customers. So much for an easier way to order food online. It is probably more of a hassle than just calling it in. Anyone using foodpanda in Thailand would have to call and practically track their order down either way.
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